Terms of sale
1. Company Information
This website, www.armisy.com, is operated by:
Commercial Name: ARMISY
Legal Entity: POURCEL Martin
Legal Status: Sole Proprietorship (Micro-Entrepreneur)
SIRET Number: 935 377 002 00016
Registered Address: 60 rue François 1er, 75008 Paris, France
Email: support@armisy.com
ARMISY is an online store specializing in BBQ accessories and grill cleaning products for customers in Australia.
2. Scope
These Terms & Conditions govern all sales concluded between ARMISY and any person making a purchase through the website www.armisy.com.
By placing an order on this website, the customer fully accepts these Terms & Conditions.
3. Products
Products are described as accurately as possible.
Images displayed on the website, including packaging and product presentation visuals, are provided for illustrative purposes only.
Products may be delivered in different packaging depending on batches, suppliers, or logistical updates without affecting the product’s essential characteristics, quality, or functionality.
4. Pricing
All prices displayed on the website are listed in Australian Dollars (AUD), inclusive of applicable taxes where required, excluding shipping fees unless stated otherwise.
ARMISY reserves the right to modify prices at any time. However, products will be billed based on the rates in effect at the time the order is placed.
5. Orders
Any order placed through the website implies an obligation to pay.
Once the order is confirmed, a confirmation email will be sent to the email address provided by the customer.
ARMISY reserves the right to refuse or cancel any order in case of suspected fraud, abuse, or previous disputes with the customer.
6. Payment
Payments are securely processed through providers compliant with international banking security standards.
Orders are considered final only after payment confirmation.
7. Shipping
Order Processing
Orders are processed within 24 to 48 business hours after payment confirmation.
Estimated Delivery Time
Australia: 7–12 Business Days
A tracking number will be sent by email once the order has been shipped.
Delivery times are estimates only and may vary depending on the carrier, peak periods, customs procedures, or circumstances beyond our control.
ARMISY cannot be held responsible for delays caused by shipping carriers, customs clearance, or force majeure events.
8. Damaged or Lost Orders
If your order arrives damaged or defective, please contact us within 7 days of delivery and provide video proof of the issue.
Lost packages are eligible for a replacement at no additional cost.
We are not responsible for incorrect shipping addresses provided by the customer or change-of-mind requests after the order has been shipped.
9. Returns & Refunds
Customers may request a return within 14 days of receiving their order.
Returned products must be unused and in their original condition.
Return shipping costs are the responsibility of the customer unless the issue is caused by ARMISY.
Once the returned product has been received and inspected, refunds are processed to the original payment method within 7 to 14 business days.
10. Liability
ARMISY shall not be held liable for indirect damages resulting from the use of products sold on the website.
Our liability is strictly limited to the amount of the order concerned.
11. Personal Data
Personal information collected through the website is necessary for order processing and customer support.
ARMISY is committed to protecting customer data and handling personal information in accordance with applicable privacy laws.
12. Intellectual Property
All website content, including texts, images, logos, and graphics, is protected by intellectual property laws and remains the exclusive property of ARMISY.
13. Governing Law
These Terms & Conditions are governed by French law.
In the event of a dispute, an amicable solution will first be sought before any legal action.
If no agreement can be reached, disputes shall fall under the jurisdiction of the courts corresponding to the company’s registered address.
14. Contact
For any questions regarding these Terms & Conditions, customers may contact us at: